Shipping policy

 

All orders will be processed within 2-5 business days unless announced on the website header.

US customers: We ship via USPS Priority service. 

International customers: We ship via DHL, UPS or EMS.

Customers are responsible for all import taxes, duties, brokerage fees, and/or other shipping associated charges.

We aim to offer accurate shipping times but cannot take responsibility for shipping delays, lost, stolen, or damaged packages caused by weather conditions, local delivery errors, or delays crossing international borders. Delivery times will vary by destination. Fees incurred from rejected packages will be the customers' responsibility and will not be refunded or reimbursed by ATAGO HOME for any reason.

Shipping rates vary according to size, weight, quantity, and merchandise value (cost of insurance).

Sales Tax

We collect California sales tax on all orders shipped to addresses in California. Residents in other states and countries are responsible for complying with local state tax laws.